As a family run business nothing is more important to us at Davison Highley than the people we work with, whether staff, clients or suppliers, our first thought is always for the health and wellbeing of every individual. During this period we are actively working to limit how the Covid-19 virus is impacting both the business and our people.
This week we have followed the instructions of our Prime Minister and asked our team to stay home and stay safe. Pausing production and temporarily closing our Clerkenwell showroom were difficult decisions but we will resume as soon as possible in line with government advice. Our Sales, Admin and Design teams are all working from home; processing orders- ready to move into production as soon as it recommences, working with our suppliers to ensure that our orders will be ready as soon as we need them and everyone is on hand to help as normal, so keep in touch with your usual contact.
Our financial standing has never been stronger and as a wholly owned family business we pride ourselves on straight talking, being fair and will be working hard with our supply chain to meet our client needs. Our business planning in recent weeks has served us well and we have good stock levels; our timber stores are at an all-time high, likewise our parts and fittings.
We want to reassure our clients that any order you have placed or are planning on placing will be fulfilled to the best of our ability. Manufacturing production is primed and ready so we can return to normality as soon as this isolation period is over, any orders placed whilst we are waiting to restart production will be processed up to manufacture stage and will result in shortened lead times. We will of course continue to update you as the situation evolves.
Our social media is being regularly updated and we’re going to be putting additional work into our Pinterest page; please take a look if you’re working on a new project or let us know if you need help to develop an existing project, we’re here to help.
We recognise this is a difficult time for us all professionally and personally and we would like to take this opportunity to offer our support in any way we can. Our sales team are working from home and always available to answer questions, discuss products and help with projects.